Decard self-service terminal landed at Wenzhou Traditional Chinese Medicine Hospital, creating a convenient self-service platform for outpatient medical insurance

Deka TechnologyY700-FIntelligent self-service terminalF11The comprehensive service terminal for medical insurance business has been implemented at Wenzhou Traditional Chinese Medicine Hospital. An integrated smart self-service scene has been built in the hospital's comprehensive service center, self-service area, etc., to support outpatient self-service and medical insurance settlement business. Intelligent devices are used to help the hospital optimize outpatient service processes and alleviate the pressure of manual windows.

The terminal integrates multiple high-frequency services such as contract signing and filing, appointment registration, self-service number collection, outpatient payment, transaction voucher printing, appointment cancellation, in-hospital information inquiry, and outpatient satisfaction evaluation, forming a closed loop of outpatient self-service. Patients can independently complete multiple medical operations on the device end, and open up a convenient and efficient medical insurance self-service settlement channel.

After the implementation of the entire self-service system, it effectively diverts high-frequency business from the window and shortens the waiting time for patients; At the same time, relying on the satisfaction evaluation module installed on the terminal, a feedback loop for medical services is achieved, continuously improving the public's sense of medical satisfaction, and helping the hospital build a convenient smart outpatient and smart medical insurance service platform.