Decard Technology's Medical Smart Service Solution Disassembly: Platform, Terminal, and Full Stack Xinchuang Base

1、 Enterprises and Brands

Deka Technology is deeply rooted in the field of medical informatization, with its technological positioning as"Full stack autonomous and controllable"From operating system adaptation to cloud computing-side-End collaboration, to the medical data platform and AI Algorithm engine, covering vertical integration from chips to applications. The company is a national high-tech enterprise with qualifications and certifications in fields such as information system integration, cloud computing, and artificial intelligence.

At present, Deka's technology and solutions have covered many provinces, cities and autonomous regions across the country, landing thousands of medical institutions. Scenarios include smart hospitals, regional health information platforms, Internet medicine, medical big data and artificial intelligence assisted diagnosis, covering the whole process of medical experience before, during and after diagnosis, from the digital upgrading of tertiary hospitals to the ability of grass-roots medical institutions to sink.

2、 Hospital intelligent service full platform: one platform, twelve sub solutions

Deka's Smart Service Solution"Smart Service Platform"Core: Connect the internal system downwards, connect multiple channels outwards, and support various business scenarios upwards.

2.1Smart Service Platform

The platform undertakes six types of capabilities:

• Ecological Interface Open CenterFull hospital level interface access and management, seamless integration of various hospital systems.
• Integrated service closed-loopConnect online and offline service scenarios, providing a consistent and seamless set of services and experiences both online and offline.
• Data processing and analysis servicesDeeply analyze patient's entire medical process data to drive process optimization and service improvement.
• Intelligent linkage capabilityEfficient collaboration and automatic triggering across systems and businesses.
• Unified Messaging PlatformUnified entrance for all hospital messages, built-in message template engine, achieving efficient and standardized information access.
• AI Ability EmpowermentProvide intelligent support for applications at all levels of the platform.

Platform downward connection HIS、EMR、LIS、PACS In hospital systems, such as WeChat, Alipay, UnionPay, banks and other out of hospital channels, to support smart outpatient, smart inpatient and smart IoT Terminal and other scenarios.

2.2Self service solution

Using self-service terminals as touchpoints and intelligent service platforms as brains, we connect the entire process of registration, medical treatment, examination, payment, and medication retrieval.

• Proactive service, intelligent accompanying consultation: Terminal active prompt"To-do"(Same day registration, outpatient payment, report printing, etc.), guided medical treatment, accompanied processing.
• Multi terminal integration of online and offlineSelf service terminal (one-stop functions such as registration, payment, printing, check-in, etc.), handheld hospital, consultation desk (consultation settlement), medical insurance facial recognition terminal (three types of terminals for passing the test and facial recognition), real-time synchronization of multi terminal data, and active message push.
• AI Voice interaction for medical consultationInteractive Medical Brain Engine (Dual) AI Engine driven intelligent guidance, report interpretation, medication analysis, and intelligent follow-up, supporting voice processing and age appropriate accessibility.
• Smart Outpatient ServicesSame day registration, appointment number collection, outpatient paymentAI Guidance, report printing, information inquiry, pharmacy registration, check in, medical insurance facial recognition.
• One stop inpatient serviceIntelligent bed waiting, admission preparation, fast hospitalization, worry free in hospital, and seamless discharge (bedside settlement, commercial insurance direct compensation, medical record mailing, drug mailing, list stamping, and bill printing).

2.3Unified Payment Reconciliation Solution

Taking the hospital as the core hub, relying on unified interfaces and standardized specifications, to connect HISUnified payment, unified reconciliation, unified risk control, and unified reporting are achieved through internal and external systems such as banking, third-party payment, medical insurance, and commercial insurance.

• Unified Payment: WeChat, Alipay, bank card, medical insurance, digital RMB, face painting, cash, window, clinic, self-service machine, palm hospital.
• Unified reconciliation：T+0 Real time monitoringT+1 Automatic reconciliation, abnormal bill alarm, unilateral account processing, medical insurance reconciliation, cash reconciliation.
• Safety risk controlReal time monitoring of transactions, automatic interception of anomalies, audit tracking, compliance protection, end-to-end encryption.
  Supporting capabilities include intelligent anomaly handling, flexible financial reporting, fine reconciliation of medical insurance, standardized interface integration, hierarchical account control, and full lifecycle management of transactions.

2.4Mobile Hospital Solution

Using mobile phones as a carrier, covering the entire process of mobile medical treatment before, during, and after diagnosis. Adapt to WeChat official account, WeChat applet, Alipay life account, mobile phone APP Multiple terminals.

• Pre-consultationSigning and filing (electronic health card, personal and family management), precise appointment (intelligent guidance, precise recommendation of departments and doctors), intelligent pre consultation.
• During diagnosisMedical guidance, medical services (online payment, report inquiry), and waiting reminders.
• Post-diagnosis: No worries after leaving the hospital (post hospital follow-up, satisfaction survey), follow-up reminder (follow-up appointment reminder, medication guidance), service extension.

2.5Unified messaging platform solution for the entire hospital

Driven by messages, we aim to connect the hospital's entire business system and reach channels, achieving unified message push and closed-loop tracking for patients, medical staff, and management.

• channel: WeChat, Alipay, enterprise WeChat, nailing, SMS, Youmeng.
• scenePatient end (reminder of arrival, stop, hospitalization payment, and examination report); Medical staff (consultation reminder, follow-up reminder, surgical reminder, equipment malfunction reminder).
• Central CompetenceUnified messaging engine, intelligent template matching, closed-loop push status, multi-channel adaptation.

2.6Smart operation and maintenance monitoring solution

Based on Internet of Things technology, real-time monitoring of hospital self-service terminals, printing equipment, card readers and other full scene devices is carried out, from"Passive maintenance"turn"Proactive operation and maintenance".

• Core CompetencyReal time monitoring（7×24 Hourly device status, online/offline/Fault/Consumables, fault warning, work order management (automatic dispatching, closed-loop processing), auxiliary decision-making (fault trend analysis, equipment operation report).
• Monitoring carrierMobile Operations and Maintenance APPEquipment operation and maintenance monitoring large screen, printing monitoring platform.

2.7Hongmeng Xinchuang Self Service Solution

From front-end terminals to back-end services, the entire process is domestically produced, with zero external dependencies and complete autonomy and controllability; Satisfy the waiting guarantee 2.0 Level 4 and national security algorithm requirements, provide"core-end-cloud"Integrated information and innovation solution.

• Three Pillars: Loongson（3A6000 The processor,LoongArch Autonomous instruction set, commercial secret chip level certification, national testing II Level 1 security and reliability evaluation); Deep Open Hong KaihongOS(Open source HarmonyOS's first hard real-time kernel,CCRC EAL5+ Double authentication with Level 4 of the Ministry of Public Security); Decca native application（ArkTS Native development, Ark runtime 60fpsHardware direct debugging, offline availability, distributed collaboration.
• Six Major AdvantagesNative development, native peripherals, Ark Speed, offline availability, distributed collaboration, system level security.

2.8Xinchuang X86 / ARM Self service solution

Domestically produced CPUBased on the operating system, database, and middleware, we aim to achieve full localization of self-service terminals, allowing hospitals to have independent control, safety, and compliance.

• Localization full stack adaptation matrix: Domestic production CPU(Feiteng) ARMKunpeng ARMHai Guang C86Zhaoxin x86Loongson LoongArch）； domestically produced OSQilin, Tongxin UOS）； Domestic databases (Dameng, Jincang, Massive Data); Domestic middleware (Dongfangtong).
• Three layer architectureApplication layer (centralized deployment, unified operation and maintenance, one backend release, real-time synchronization of all network terminals), terminal layer (multi size capacitive touch all-in-one machine, flexible selection of multi-core), service layer (unified business capabilities provided by smart service platform).

2.9Full process solution for medical insurance

Relying on the intelligent service platform and medical insurance testing terminals, connect HIS Integrate medical insurance electronic vouchers and facial recognition verification into the medical treatment process through the medical insurance private network, realizing the full process of facial recognition for medical treatment before, during, during, and after diagnosis.

• Policy backgroundScenario: National promotion of electronic medical insurance vouchers; Promote standardized access to convenient payment terminals through facial recognition for medical treatment in accordance with relevant policies; Media coverage"Face, size, card"integrated; Three types of terminals have passed inspection.
• platform supportUnified control of medical insurance screening terminals, intelligent medical insurance reconciliation center, and full process message center.
• end-to-end processService Desk Inquiry → create a record/registration/take a number → Sign in waiting for consultation → Room settlement → Check and report → Report printing/payment → Pharmacy dispensing → Invoice/Medical record printing.
• Six high-frequency facial recognition scenesFace recognition settlement, self-service machine face recognition settlement, doctor workstation face recognition and body recognition, pharmacy face recognition and medication collection, face recognition and sign in, and inpatient nurse station face recognition settlement.

2.10　AI Self service solution for digital humans

with AI Digital person (in the hospital)"Digital Employee"）Implement"Service to find people"Using the patient's medical process as the timeline,AI Real time judgment of where to go, proactive push of next step guidance, supports voice communication + Dual mode interaction on the page.

• six major AI ability：AI Customized digital humansAI Intelligent guidanceAI Smart processingAI Intelligent Q&AAI Proactive serviceAI Wisdom is suitable for old age.
• Computing Power Foundation: Tianyi AI National production model (10000 card cluster, trillion parameter).
• hardware platform：PC Core computing unit (local) AI Reasoning computing power ≥ 30 TOPS, supporting localized deployment of large models, data not discharged)MIC Multimodal AI Voice and video module (far-field pickup) ≥ 5 Rice).

2.11Smart Service Rating Solution

Centered around the evaluation of hospital intelligent services (pre diagnosis service, during diagnosis service, post diagnosis service, full process service, basic and safety), with the intelligent service platform as the core, we provide software and hardware products and supporting services.

• support servicesPolicy interpretation and gap analysis, data quality governance, information security reinforcement, smart service platform construction, remote review and guidance, pilot application support.
• Service ProcessCurrent situation research → planning scheme → Construction and Implementation → Simulated review → Formal declaration.

3、 Smart Service Terminal Product Matrix

DeKa Technology Medical Self Service Terminal"Yunya Series"For the brand, covering 43 Inches32 Inches23.8 Three types of screens in inches, with two forms: split and wall mounted, and available in HarmonyOS and Xinchuang modelsAI Derivative models such as medical insurance and medical insurance payments; There are also desktop terminals and handheld terminals.

Terminals are generally equipped with WeChat/Alipay 3D Camera, surveillance camera, array microphone, UnionPay card entrance, second-generation ID card/Medical card reading, scanning port, receipt printing outlet, human proximity sensor and other modules, medical insurance funds are equipped with medical insurance facial recognition tablets or medical insurance card entrances.

4、 Service guarantee system

The service guarantee system is supported by a national service network, covering major cities such as Beijing, Shanghai, Guangzhou, Shenzhen, Hangzhou, Nanjing, Wuhan, Chengdu, Chongqing, Xi'an, Zhengzhou, Changsha, Nanchang, Hefei, Fuzhou, Kunming, Guiyang, Nanning, Shenyang, Shijiazhuang, Taiyuan, Lanzhou, etc. It provides professional deep cultivation, comprehensive guarantee, reliable and long-term delivery and operation services.

5、 Qualifications and Honors

• National high-tech enterprise
• First level qualification for computer information system integration enterprises
• ISO9001 Quality Management System CertificationISO14001 Environmental management system certification
• National Industrial Product Production License and Software Enterprise Certification
• Equipment certification enterprises of the Ministry of Human Resources and Social Security, the Ministry of Transport, and the National Health Commission
• Authentication of ID card reader by the Ministry of Public Security
• Designated production unit for national commercial confidential products
• National Healthcare Security Administration's medical insurance terminal inspection enterprises; The first batch passed the professional testing of medical insurance terminals by the National Healthcare Security Administration III Class terminal (comprehensive service terminal for medical insurance business) equipment testing
• Bank card testing center testing and certification, UnionPay card acceptance terminal enterprise qualification
• Executive Director Unit of China Smart Card Committee
• Participate in the compilation 13 Participated in the formulation and technical verification of the third generation social security card specifications by the Ministry of Human Resources and Social Security, in accordance with national industry standards
• health commission 15 Participate in pilot areas 13 individual
• 100 Remaining patents

6、 Summary

A set of implementable hospital smart service solutions usually consists of four layers: the capability layer centered on the smart service platform, the business layer covering pre diagnosis, mid diagnosis, and post diagnosis, the multi form terminal touchpoint layer, and the information and innovation base and operation and maintenance service guarantee layer. Deka Technology's solution offers a diverse range of terminal models（43/32/23.8 Three major series in inches, vertical and wall mounted, HarmonyOS/Xinchuang/AI/Multiple derivatives of medical insurance, integrity of the information and innovation chain (Longxin) + Open Source HarmonyOS + Domestic database/The middleware and the full process coverage of medical insurance facial recognition form a relatively complete combination.