Message Monitoring
Message Monitoring software service overview and capabilities
Prevent risks in advance with comprehensive monitoring & alerts and multi-party notifications. Safeguard devices and business. Not limited to device alarms.
Product Overview
Visible Anomalies · Reliable Notifications · Timely Response
The message monitoring platform integrates terminal monitoring and notification delivery. It identifies anomalies in advance via rule and trend alerts, delivers notifications through SMS, email, WeChat and DingTalk, and exposes standard APIs for business systems for one-time integration and unified delivery.
Customizable Metrics
Flexibly select basic metrics by project. Configure activation and alert strategies on demand.
Flexible Alert Rules
Customize threshold, trend and combined rules. Independent settings for different projects and device models.
Full Traceable Alerts
Full logs of alerts and handling records for complete traceability.
Multi-channel Delivery
Template-based notifications via SMS, email, WeChat and DingTalk, with auto sending and manual resend.
Terminal Monitoring
Flexible metric configuration by project, rules defined per device model. Centralized display of anomalies with full details.
Message Center
Customizable message templates. Visible channels, recipients and content; auto push plus manual resend.
Open APIs
Standard APIs for message notification. Unified calling for SMS, email, WeChat and DingTalk to adapt to business needs.
Product Advantages
Proactive Risk Alerts, Multi-channel Delivery, Customizable & Reusable
Proactive Alerts: Identify risks early via rule & trend alerts for risk prevention. Reliable Delivery: Multi-channel auto push to ensure no critical messages missed. Flexible Configuration: Custom rules and templates by project & device model for complex scenarios. Open & Reusable: One-time integration with standard APIs for unified access across multiple business systems.
Need Message Monitoring service?
Self-onboard via the Star Platform, or the Decard technical team will provide adaptation and integration support.

