Message Monitoring

Message Monitoring software service overview and capabilities

Prevent risks in advance with comprehensive monitoring & alerts and multi-party notifications. Safeguard devices and business. Not limited to device alarms.

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Product Overview

Visible Anomalies · Reliable Notifications · Timely Response

The message monitoring platform integrates terminal monitoring and notification delivery. It identifies anomalies in advance via rule and trend alerts, delivers notifications through SMS, email, WeChat and DingTalk, and exposes standard APIs for business systems for one-time integration and unified delivery.

Core Capabilities
From monitoring alerts to notification delivery, one pipeline enables proactive risk management.
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Customizable Metrics

Flexibly select basic metrics by project. Configure activation and alert strategies on demand.

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Flexible Alert Rules

Customize threshold, trend and combined rules. Independent settings for different projects and device models.

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Full Traceable Alerts

Full logs of alerts and handling records for complete traceability.

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Multi-channel Delivery

Template-based notifications via SMS, email, WeChat and DingTalk, with auto sending and manual resend.

Terminal Monitoring

Flexible metric configuration by project, rules defined per device model. Centralized display of anomalies with full details.

Message Center

Customizable message templates. Visible channels, recipients and content; auto push plus manual resend.

Open APIs

Standard APIs for message notification. Unified calling for SMS, email, WeChat and DingTalk to adapt to business needs.

Product Advantages

Proactive Risk Alerts, Multi-channel Delivery, Customizable & Reusable

Proactive Alerts: Identify risks early via rule & trend alerts for risk prevention. Reliable Delivery: Multi-channel auto push to ensure no critical messages missed. Flexible Configuration: Custom rules and templates by project & device model for complex scenarios. Open & Reusable: One-time integration with standard APIs for unified access across multiple business systems.

Need Message Monitoring service?

Self-onboard via the Star Platform, or the Decard technical team will provide adaptation and integration support.